The merger between SBC and Yahoo has been highly beneficial for the Internet users all over the country. SBC Yahoo offers a DSL Internet connection, which is surprising cheaper than even some of the dial up ISPs like America Online. The connection is stable and fast. The SBC Yahoo DSL connection can be had for as low as $14.95/month. Presently the connection is available in 13 states including California, Texas, Connecticut and a large part of the Midwest.
The DSL connection offered by SBC Yahoo is fast and reliable and can also be setup very easily. Unlike cable broadband service, this does not require much of technical expertise. Considering the different key factors like tech support, security, equipment cost etc that anyone would consider while subscribing to an ISP, SBC Yahoo! DSL provides a fair deal for a bargain price.
Trial Period
SBC offers a promotional rate for its ISP services. It charges $16.99/mo as a 6-month promotional rate for SBC Yahoo! Express with an ongoing rate of $29.99/mo after the promotional term. For SBS Yahoo! Pro they offer a 6-months promotional rate of $21.99/month with an ongoing rate of $34.99/mo after the promotional term. Promotional rates available for new orders placed through any SBC sales channel as part of a qualifying bundle of SBC services, at selected retailers or when you place a new order online.
Setup
Setting up SBC Yahoo! DSL connection is very easy and can be done without any technical knowledge. Any user can do it all by him or herself, however, there is an option to get SBC technicians to install it for a charge of $200. After you place your order, SBC sends you a CD, the necessary cables and a DSL modem or Router. The CD is extremely well documented with necessary illustrations, which will very easily guide you through the hardware installation that mainly comprises of connecting the router or the modem to the computer and phone line. A DSL line filter also needs to be placed on all telephone, fax line and answering machines. SBC provides the customers with this DSL line filter. The software installation part is even easier and can be completed in a few mouse clicks.
Access Numbers
SBC Yahoo! DSL is not a dial up connection and do not require an access number.
Computer Skills Requirement
SBC Yahoo! DSL connection can be used with the minimum amount of computer knowledge. The setup process is simple and anyone who is familiar with the computer basics will be able to install it all by him or herself.
Email Address
Yahoo! Provides you with plentiful email storage both in terms of storage space and number of email accounts. Each of the 11 email accounts has 2GB storage space, which is probably the maximum that any ISP will ever offer.
Tech Support
SBC Yahoo! Provides 24/7 technical support on their toll free phone line. Most of the time you can connect to the tech support reps pretty fast only after you are able to make your way through the innumerous options and choices thrown at you by the IVR. The tech support reps are definitely well trained and courteous and provide proper answers to all queries.
Price
SBC Yahoo provides the DSL Express at $14.95 and DSL Pro for $24.95 under a 1-year contract. The same services are available on a month-to-month plan for $49.95 and $59.95 respectively.
SBC Dial is available for $15.95 on a 6 months contract and for $21.95 on a month-to-month basis. This is also available for $9.95/month when subscribed with some qualifying package of SBC phone service.
Cancellation:
SBC charges an early termination fee of $25 for SBC Dial and $200 for early termination of DSL Express or DSL Pro services. .
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