Netzero is one of the most reliable and widely used Internet service and the low cost pricing is their unique selling proposition. They provide two types of Internet service, dial up and hi-speed at extremely reasonable price. Their broadband service is also available for $6.95/month at 56kbps.
Netzero Platinum service is an ideal solution for people who are often traveling. The Platinum service provides the subscribers with thousands of local access number that gives them the flexibility to access the Internet even when roaming across the country. Netzero ISP service comes along with a free email account with junk mail filtering and a personalized my Netzero web page.
Trial Period
Netzero offers a 10hours free Internet access at 56Kbps. This offer also provides free email accounts with spam and email virus protection. The connection can be accessed through 1000s pf access numbers.
Setup
Netzero Internet service can be set up in just a few minutes after downloading the software from their website. The software is easy to use and has all necessary instructions so that it s never a problem for the user to set up the account. To get access to the Netzero Premium you will need to put in your credit card information and you will be able to access the Internet in no time.
Access Numbers
Netzero Internet service has got more than 10,000 access numbers all over North America and also a good number of access numbers in Canada. This makes it easy for their customers to dial the Internet by using a local access number even when they are roaming out side their home anywhere in the country. Another major advantage that the customer enjoys due to this huge number of access codes is that the internet line is never busy and can be easily accessed.
Computer Skills Requirement
Some basic technical knowledge is required to set up Netzero Internet connection and meet the technical requirements. Netzero has an excellent support database in the FAQ section of their website that is extremely helpful even to people with minimum technical knowledge. Live customer support is also available, however, that would cost you $1.95/minute.
Email Address
Netzero offers just one email address unlike the other popular ISPs who offer several email accounts for the same connection. As there are so many free email providers like Yahoo, Hotmail, Gmail etc this is never a major concern for the Netzero customers.
Tech Support
Netzero Tech support has a complete support database of Frequently Asked Questions placed online for their customers to use. Support is also available through instant email answers and automated phone service. Live support is also available but will cost the customer $1.95/min. This is one negative point compared to the other major ISPs that provide live customer support for free.
Pricing
NetZero Free
10 hours of free Internet surfing at 56Kbps. Comes with free email account, spam and email virus protection. Thousands of access numbers make it easy for the customers to access the Internet without any hassle.
Netzero Platinum
For $6.95/month, Netzero offers unlimited Internet access at 56Kbps. This package also includes 250MB of email space, junk email filters and email virus protection, also the email can be accessed from any computer.
Netzero Hi-Speed 3G
Netzero Hi-Speed 3G connection offers unlimited internet connection at 5X accelerated speed for $14.95/month. This includes Netzero instant on, mega mail and pop-up blocker.
Special Offer
Netzero is currently offering their Hi-speed Internet connection at a discounted price of $9.95/month for a 12 months commitment, which is otherwise priced at $14.95/month.
Cancellation:
Netzero Internet service allows their customers to cancel the service at anytime without any cancellation fee. The customer just needs to cancel the cancellation number and an automated system would take the customer through the cancellation process.
NetZero Internet Access (also NetZero High Speed)
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