Netscape is one of the best dial up Internet access provider and provides an unlimited access for $6.95/month. Netscape is a part of the big brand America Online (AOL) and is focused on providing world-class dial up service at a reasonable price with moderate value added services that works as a big incentive for subscribing to their service. Being a part of the AOL group Netscape often offers some of the AOL products as value added service to its customers. One of the most popular Netscape product that sells with their ISP service is the Accelerator that offers a 5X speed for a little higher price.
Compared to AOL, Netscape is a low cost complete Internet solution provider with great features. One other advantage of using a Netscape connection is that they have thousands of access numbers and it is never really a problem to access the Internet. The 30 day free trial and no risk money back guarantee definitely gives their customers to have a feel of the actual experience before they decide to sign up as a subscriber.
Trial Period and Special Offer
Netscape offers a free 30-day trial to evaluate their service and also a no-risk money back guarantee.
Set Up
Netscape can be used with minimal computer knowledge. Even novice computer users will be able to sign up online and install the service without any problem.
Access Numbers
With its thousands of access numbers all across USA and Canada, Netscape customers hardly get a chance to complain about busy signals. Also, the excellent coverage ensures that the subscribers are able to access the Internet from almost every residential area.
Computers Skill Requirement
Netscape’s dial up connection do not require any software and the connection can be set up online by hitting the configuration button or over the toll-free telephone line. It does not require any computer knowledge to set up.
Email Addresses
Netscape offers only 1 email address with all their packages, however, customers who are interested to have more than one than email address can have two more email addresses for a monthly fee of $2.00.
Other Features
Netscape offers a total Internet experience with its value added products. Being a part of the AOL group, they often offer some of the AOL products as value addition to their dial up Internet connection.
Tech Support
Netscape offers free online help in the form of FAQs and tutorials for billing and technical questions. Also free phone support is available for billing issues. However, they would charge a fee of $10/issue for every tech issue for which the client might require a live help over the telephone. The good thing is, though Netscape charges $10 per technical issue for which they provide live technical support they get all these issues resolved within 24 hours.
Price:
Netscape Internet packages start as low as $6.95/month for which they would offer unlimited dial up connection with one email address. The costliest package is for $14.95/month for which they offer web accelerator and PC Anti-virus protection for your computer. This gives you the benefit of surfing up to 5x faster and comprehensive protection for your computer. There are two other packages for $9.95/month, one of them offering a pop-up blocker with unlimited net connection and email while the other offers a one-month free trial.
Cancellation:
Netscape has a hassle free, straightforward cancellation process and it is mostly a smooth experience for the customers. Also, they offer a 30-day money back guarantee, so any customer canceling the service within 30 days can easily get their money back.
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