ISP Comparison Chart
Price and Features
AOL
Go to
Site
Comcast
Go to
Site
Earthlink
Go to Site
Netscape
Go to
Site
Netzero
Go to
Site
PeoplePC
Go to
Site
SBCYahoo
Go to
Site
Time Warner
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Site
Trial Period
50-day trial
30-day for TotalVid.com
$9.95/mo for dial up and $19.95/mo for High Speed for first 6 months
30-day free trial
Free 10 hours at 56Kbps
$5.47 for first 3 months
$16.99/mo for SBS Yahoo! Express and $21.99 for SBCYahoo!Pro for 6 months contract
30-day money back guarantee
Special Offer
$75 cash back, free cable modem and wireless router
Special Bundle offer with Sprint
Hi-speed connection for $9.95 –12 months contract
Set Up Assistance
Free technical assistance for setup
Self-installation kit/professional assistance for $49
DSL or Cable-no Installation charge. Satellite connection installation $249.95
Sign up online and Easy to install and
Easy to set up using downloadable software
Easy to install using Smart Dialer
Easy to Install / Technician install for $200
Setup by technical staff
Access Number
Thousands of numbers
Cable Internet- so no access no. required
Access nos. in US, Canada, Puerto Rico and US Virgin Islands
Thousands of numbers across US and Canada
10,000 access numbers in N.America and also many nos. in Canada
8831 local access nos. across 262 area codes
DSL connection do not require Access number
Cable Modem service do not requires access no.
Computer Skills Requirement
Minimum
Medium (Especially for installation)
Minimum(For satellite connection – Advanced)
Minimum
Basic Technical Knowledge
Minimum
Minimum
Medium
Email Address
7 emails
7 emails
8 Email Address
1 free email, extra two emails at $2/month
1 email address
4 email address
11 email accounts
Depends on local cable operator
Tech Support
Phone SupportEmail Support, FAQ
24/7/365 phone support, FAQ, Online Tutorial and Interactive agent on Web
24/7 support on phone, email and live chat
Free phone support for billing. $10/issue for tech phone support, Free FAQ and online Tutorial
Free Email and automated phone support, FAQs. Phone Support @ $1.95/min
24/7 email support and FAQ. Tele support for sign up, installation and billing.Other support calls @ $1.95/min
24/7 tech support on phone
Phone and email support. Live chat, How-to Tutorial, FAQ section
Equipment Cost
$349.95 for Satellite connections
PricePrice
$23.90/month
$19.95/month
Dial up-$21.95 Hi-Speed - $39.99
$6.95/mo to $14.95/month
$6.95/month to $14.95/month
$10.95/month
$9.95 to $59.95
$29.95 to $49.95
Contract
No
No
Yes
No
No
No
Yes
No
Cancellation
No Cancellation fee
No Cancellation fee
$149.95 for DSL, $399.99 for Satellite
No Cancellation fee
No Cancellation fee
No Cancellation fee
$25 for SBC Dial and $200 for DSL
No Cancellation fee
VISIT:
AOL
Comcast
Earthlink
Netscape
Netzero
PeoplePC
SBC Yahoo
Time Warner
Review:
AOL Review
Comcast Review
Earthlink Review
Netscape Review
Netzero Review
PeoplePC Review
SBC Review
Time Warner Review
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